Purchasing artwork on Stephen Milner Photography is a straightforward process! Here's a guide to walk you through it:

1. Browse the Collection:

Explore the "Gallery" or "Shop" section of our website to discover the artwork available.

You can filter by category, size, or collection to find pieces that resonate with you.

2. Choose Your Artwork:

Once you've found a piece you love, click on it to view more details, including size, medium, and framing options (if applicable).

Take some time to consider how the artwork will complement your space.

3. Add to Cart:

If you're happy to proceed, click the "Add to Cart" button.

You can continue browsing and add more artwork to your cart if desired.

4. Review Your Cart:

Click on the "Cart" icon to review your selections.

Here, you can adjust quantities or remove any unwanted items.

5. Checkout:

Once you're satisfied with your cart, proceed to checkout.

You will be prompted to create an account (optional) or continue as a guest.

Enter your shipping and billing information.

6. Free Shipping:

All artwork include free shipping.

7. Payment:

Enter your payment information securely through our payment gateway.

We provide secure payment options during your checkout.

8. Order Confirmation:

Once your payment is processed, you will receive an order confirmation email with a summary of your purchase.

9. Order Tracking:

You will receive tracking information to follow the progress of your delivery.

Additional Tips:

Consider subscribing to our newsletter to receive updates on new artwork and promotions.

We take pride in ensuring your artwork arrives safely and securely. Here's what you need to know about shipping your Stephen Milner Photography artwork purchase:

Processing Time

All of our artwork is made to order, ensuring each piece is crafted with care. Please allow 5-7 business days for the processing and production of your order.

Estimated Delivery Times

Delivery times are estimates and can vary depending on your location and the type of product ordered. Below are typical delivery timeframes:

• Australia and New Zealand: 3-8 business days
• USA & Canada: 2-9 business days
• UK & Europe: 2-6 business days
• Asia: 3-9 business days
• Rest of the World: 3-12 business days

Shipping Costs:

Shipping for all artwork is free.

Tracking Your Order:

We'll send you a tracking number via email once your order ships.

Use this number to track your package's progress with the carrier.

International Shipping:

We ship internationally!

Additional customs fees or import duties may apply depending on your location. These are not included in the shipping cost and are the responsibility of the customer.

Safe Packaging:

We use sturdy packaging materials and secure methods to ensure your artwork arrives undamaged.

Damaged Artwork:

In the unlikely event your artwork arrives damaged, please contact us immediately at stephen@stephen-milner.com.

Important: We require a picture of the damage for us to process a replacement.

At Stephen Milner Photography, we take pride in providing you with exceptional New Zealand landscape photography artwork that brings beauty and inspiration into your space. We understand that sometimes things may not go as planned, and we’re here to help. Please review our Returns & Refunds Policy below.

Order Cancellations

You may cancel your order within 12 hours of purchase by contacting us at stephen@stephen-milner.com. Unfortunately, once the production of your artwork or book has begun, cancellations and refunds are no longer possible.

Misprints, Damage, or Defects

We want you to love your purchase. If your order arrives damaged, defective, or misprinted, we will replace the item at no extra cost or issue a full refund.

Lost or Missing Orders

If your order seems lost in transit, please contact us within 30 days of the estimated delivery date. We will work with our shipping partners to locate your package or offer a replacement.

No Returns for Change of Mind

Our artwork is made-to-order to ensure the highest quality, specifically for you. As a result, we do not accept returns for change of mind. Please carefully review the product descriptions, dimensions, and details before placing your order to ensure it meets your needs. Please contact us if you have any questions

Are you eco-conscious? Yes, our products are made to order which reduces waste.

Plus, we're committed to sustainable practices! For every product sold, we donate $0.43 USD to plant one tree through a reputable charitable organization called The Good API. This organization partners with Eden Reforestation Projects to plant trees around the world on our behalf.

Planting trees with Eden Reforestation Projects offers a multitude of benefits:

• Increased biodiversity: Trees provide habitat for a wide variety of wildlife.
• Coastal protection: Mangrove trees, a key focus of Eden Projects, help to stabilize coastlines and reduce the impact of erosion and flooding.
• Economic empowerment: Eden Projects provides fair wages and employment opportunities for local communities involved in tree planting initiatives.
• Enhanced carbon sequestration: Trees absorb carbon dioxide, a major greenhouse gas, helping to combat climate change.

By purchasing from us, you're not only getting a great product, but you're also helping us make a positive impact on the environment.