Contact New Zealand Landscape Photographer Stephen Milner

Enquiries about Stephen's work.

Stephen Milner is an award wining landscape photographer that provides high quality fine art artwork and books in New Zealand. If you have an enquiry about Stephen's artwork or books, please contact him using the below form.

Find answers to common questions about purchasing artwork, shipping, custom orders, and more.

Frequently Asked Questions

How to purchase artwork?

To purchase artwork, simply browse our collection, select the piece you love, and proceed to checkout. We offer secure payment options and worldwide shipping.

How long does shipping take?

Processing Time

All of our artwork is made to order, ensuring each piece is crafted with care. Please allow 5-7 business days for the processing and production of your order.

Estimated Delivery Times

Delivery times are estimates and can vary depending on your location and the type of product ordered. Below are typical delivery timeframes:

  • Australia and New Zealand: 3-8 business days
  • USA & Canada: 2-9 business days
  • UK & Europe: 2-6 business days
  • Asia: 3-9 business days
  • Rest of the World: 3-12 business days

Packaging for Acrylic and Framed Canvas Artwork

Artwork is shipped in a rigid, double-wall corrugated cardboard boxes ensuring maximum protection. Rigid, corrugated cardboard boxes are made from recycled materials.

Packaging for Fine Art Paper Print

Fine Art paper Prints are carefully wrapped in paper, then packaged and sealed in a protective tube.

For artwork, we offer free international shipping to most countries. International customers may be responsible for any applicable customs duties, import taxes, or fees charged by their country. These fees are not included in the price of the product or shipping costs and are determined by local customs authorities.

Please contact us if you have any questions.

Do you accept custom orders?

Yes, we accept custom orders. Please contact us with your specific requirements, and we'll be happy to discuss the details.

What is your return policy?

At Stephen Milner Photography, we take pride in providing you with exceptional New Zealand landscape photography artwork that brings beauty and inspiration into your space. We understand that sometimes things may not go as planned, and we’re here to help. Please review our Returns & Refunds Policy below.

Order Cancellations

You may cancel your order within 12 hours of purchase by contacting us at stephen@stephen-milner.com. Unfortunately, once the production of your artwork or book has begun, cancellations and refunds are no longer possible.

Misprints, Damage, or Defects

We want you to love your purchase. If your order arrives damaged, defective, or misprinted, we will replace the item at no extra cost or issue a full refund.

Lost or Missing Orders

If your order seems lost in transit, please contact us within 30 days of the estimated delivery date. We will work with our shipping partners to locate your package or offer a replacement.

No Returns for Change of Mind

Our artwork is made-to-order to ensure the highest quality, specifically for you. As a result, we do not accept returns for change of mind. Please carefully review the product descriptions, dimensions, and details before placing your order to ensure it meets your needs. Please contact us if you have any questions

Can I cancel my order?

Yes, you can cancel your order within 24 hours of placing it. Please contact us as soon as possible to request a cancellation.

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