Terms of service

Stephen Milner Photography: Terms of Service

Effective Date: 26th September 2024

Welcome to Stephen Milner Photography! By using our website (stephen-milner.com) and purchasing our landscape photography artwork, books, or services, you agree to comply with the following Terms of Service. Please read these terms carefully before placing an order or using our website.

1. General

These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you accept and agree to be bound by these Terms, our Privacy Policy, and any other legal notices or terms on our website. If you do not agree with these Terms, please do not use our website or services.

Company Information:

Stephen Milner Photography

PO Box 12078, Rotorua, 3010, New Zealand

Email: stephen@stephen-milner.com

Phone: +64 210 211 4876

2. Products and Orders

We offer a selection of New Zealand landscape photography artwork, books, and related services. Each product is described in detail on its individual product page.

2.1 Product Descriptions

We strive to ensure that product descriptions, images, and other information on our website are as accurate as possible. However, due to potential variations in monitor displays, colors, and materials, we cannot guarantee that the images you see on your screen precisely reflect the physical product.

2.2 Pricing and Availability

All prices are listed in New Zealand Dollars (NZD) unless otherwise stated. Prices, availability, and product details are subject to change without notice. We reserve the right to correct any errors or inaccuracies related to pricing and availability.

2.3 Order Process

Once you place an order, you will receive an email confirmation. This email serves as an acknowledgment of your order, not as acceptance of your purchase. We reserve the right to cancel or limit any orders at our sole discretion, including orders placed by customers who we believe to be resellers or distributors.

3. Payment

We accept major credit cards, PayPal, and other secure payment methods. By placing an order, you agree that the payment method used is valid and that you are authorized to use it. Payments must be completed before orders are processed.

4. Shipping and Delivery

We offer worldwide shipping, with free shipping on all artwork. Delivery times vary based on location and product availability.

4.1 Shipping Times

Orders for artwork are typically dispatched within 5-7 business days. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

4.2 Delivery Estimates

Delivery times vary depending on the destination:

  • Australia and New Zealand: 3-8 business days
  • USA & Canada: 2-9 business days
  • UK & Europe: 2-6 business days
  • Asia: 3-9 business days
  • Rest of the World: 3-12 business days

Please note that delivery times are estimates and not guaranteed.

4.3 Customs and Import Taxes

For international orders, customs duties and import taxes may apply. These are determined by the destination country and are the responsibility of the customer.

5. Returns and Refunds

Please review our Returns and Refunds Policy for detailed information on the conditions under which you may return or request a refund for your order.

5.1 No Returns for Change of Mind

We do not accept returns if you change your mind after purchasing. Please ensure you select the correct artwork dimensions and details before confirming your order.

5.2 Defects or Damage

If your order arrives damaged or defective, please contact us within 30 days of receiving your product. We will offer a replacement or full refund once the issue is verified.

6. Intellectual Property

All content, artwork, photography, and materials available on this website are the intellectual property of Stephen Milner Photography unless otherwise indicated. You may not use, reproduce, distribute, or modify any of the content on this site without prior written permission from Stephen Milner Photography.

7. Limitation of Liability

To the fullest extent permitted by law, Stephen Milner Photography will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. This includes, but is not limited to, loss of profits, data, or other intangible losses.

8. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy. By using our website or purchasing products, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by the laws of New Zealand. Any disputes arising out of or relating to these Terms will be resolved in the courts of New Zealand.

10. Changes to the Terms of Service

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website or services following any changes constitutes your acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: stephen@stephen-milner.com

Phone: +64 210 211 4876

12. Copyright and Intellectual Property

All content on this website, including but not limited to, photography, artwork, images, text, graphics, logos, and any other materials, are the intellectual property of Stephen Milner Photography and are protected by international copyright and trademark laws.

  • Personal Use Only: You may download or print a copy of any page from this website for personal, non-commercial use, provided you do not modify any content or remove any copyright, trademark, or other proprietary notices.
  • Restrictions on Use: You may not reproduce, distribute, modify, transmit, reuse, or otherwise use the content from this website for public or commercial purposes without express written permission from Stephen Milner Photography.
  • Copyright Infringement: Unauthorized use of our copyrighted materials may violate copyright, trademark, and other laws. We reserve the right to take legal action to protect our intellectual property.

If you wish to use any content from this website for purposes beyond personal use, please contact us at stephen@stephen-milner.com to obtain permission.

By using our website or purchasing products, you agree to abide by these Terms of Service. We look forward to helping you uplift your space with our beautiful New Zealand landscape photography.